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The end of government
The book club of the Kafkabrigade convenes a few times per year to discuss books relevant to their field of work. I was honoured to be invited for their most recent session on the book ‘The end of...
View ArticleCreative collaborations for innovative service design
by Geke van Dijk. Published in ‘Uncommon Ground: Creative encounters across sectors and disciplines’, edited by Cathy Brickwood et al., BIS publishers, Amsterdam, 2007. (PDF, 5.6MB)
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Uncommon Ground expert meeting
During the second expert meeting of the (Un)common Ground research network, on 24 and 25 September in Amsterdam, creatives from various different backgrounds got together to explore and discuss their...
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The paradox of choice
This book by Barry Schwarz was the topic of discussion for the Innovation Reading Circle on 8 October at the Channel 4 offices in London. The subtitle of the book is ‘Why less is more – How the culture...
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Dutch Design Week
Last week we visited the Dutch Design Week in Eindhoven and were quite impressed with what we saw. There were many different exhibitions displaying high quality design. Far too much to see within one...
View ArticleDesign by Fire
Design by fireOn 13 October we gave a talk at the one-day seminar Design by Fire in Utrecht, organised by HuH (Haring institute of Happiness) and CHI Nederland. One of the presentations that preceded...
View ArticlePassionate for People
by Geke van Dijk and Bas Raijmakers. Presented at the Design by Fire conference on 23 October 2007 in Utrecht, NL. (8.4 Mb, excluding video fragments)
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Design Of The Times
While we were in Newcastle for the Intersections conference, we also visited the design exhibitions that were organized around the town.  Many of the exhibitions reflected on sustainability and showed...
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Payments by mobile and rfid
While in Japan, we obviously kept an eye open for machines that dealt with payments by either mobiles or rfid tags. These lockers in the Tokyo underground can be paid for by using your public transport...
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Hardcopy hyperlinks
¬†What amazed me most when we were touring Japan, were the hardcopy hyperlinks we gradually learned to spot everywhere around us. At first I didn’t notice them, because there were already so many...
View ArticleSpunk//STBY
We have initiated a research joint venture with Spunk. This group of Dutch young, dynamic and highly opinionated people (16-19 years old) is never afraid to tackle any subject head on from their own...
View ArticleConsumer-centered innovation
I just came across this quote in an article in Business Week. It pretty much sums op why the social research we do is so timely and useful to our clients. “The customer replaces the direct competitor...
View ArticleFORUM
For the Dutch Institute for Multicultural Development FORUM, a highly acclaimed knowledge base on diversity, we have completed a two-step research project informing the evaluation and innovation of...
View ArticleHeartlands Inclusive Design review
For the Kerrier District Council in Pool, Cornwall we conducted an inclusive design review. They had recently completed the masterplan stage of a large-scale and complex urban regeneration project, and...
View ArticleIB-Groep: Multi-channel services
The Dutch national body for studentships and other financial services for students, IB-groep, commissioned STBY to investigate how their youngest clients (students in their first year at college)...
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ISDN03 conference talk Bas
At the Interenational Service Design Northumbria 2003 conference Bas gave a talk about using deign documentaries as a method to discover what matters to people. The slides can be downloaded from the...
View ArticleEdge Services – Ben Singleton
What happens if people use products or services they do not want other people to now about? Ben is looking at inconspicuous consumption. He did a sexual health project at DOTT07, looking at alternative...
View ArticleTobie Kerridge: Material Beliefs
Tobie works on the notion that when science raises profound ethical and social issues, society as a whole needs to take part in the debate. His project Material Beliefs is funded by public engagement...
View ArticleDaniela Sangiorgi: service design as the design of activity systems
Daniela follows Elena Pacenti’s (1998) view on services, which is that we must look at services as complex interfaces between providers and users. Service complexity refers to the complexity of the...
View ArticleLauren Tan: insights into design and its contributions to public life
Lauren is a PhD candidate at Northumbria University’s design school. DOTT07 (a series of service design projects in England’s North East in 2006 and 2007 directed by John Thackara and funded by the...
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